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Could your car have a recall and you don’t know about it?

More than 35 million people.

That’s the wide-ranging impact that more than 1,000 different types of auto recalls had in 2018.

As a driver, it’s important to be aware of any recalls for your vehicle. Recalls can range from minor to major repairs including, but not limited to:

  • Unexpected airbag deployments

  • Steering wheel lock up

  • Risk of fire

To stay up to date and get recall alerts right to your phone or email visit National Highway Traffic Safety Administration's Safercar or download the myCARFAX mobile app.

In the market for a new ride?

If you're buying a new or new-to-you used car, make sure you do your homework.

A recent study shows that more than 20 percent of all used cars in the U.S. for sale have unfixed recalls. That’s about 57 million cars worth of unresolved rides.

Here are other points to keep in mind when car buying:

  • Run the vehicle identification number (VIN), located inside the front driver's side door, through a site like or to identify possible recalls from the past 15 calendar years.

  • The older the car, the less likely recalls have been repaired. Be aware, owners are not obligated to fix a recall before selling.

  • Register a newly purchased used car with the manufacturer to get any recall notices.

By staying up to date with motor vehicle safety defects and recalls, you're taking the first step in protecting yourself on the road. The National Highway Traffic Safety Administration (NHTSA) created a new search tool that allows you to quickly learn if your vehicle has not been repaired. We recommend you registering for email alerts to receive the latest information on your vehicle.

Have a safety concern about your vehicle? You can file a safety complaint with the NHTSA.

This material is provided for informational purposes only and does not provide any coverage or guarantee loss prevention. The examples in this material are provided as hypothetical and for illustration purposes only. The Hanover Insurance Company and its affiliates and subsidiaries (“The Hanover”) specifically disclaim any warranty or representation that acceptance of any recommendations contained herein will make any premises, or operation safe or in compliance with any law or regulation. By providing this information to you, The Hanover does not assume (and specifically disclaims) any duty, undertaking or responsibility to you. The decision to accept or implement any recommendation(s) or advice contained in this material must be made by you.



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